Return Policy
We will give full refund only if the item you receive is different from the description. A Refund will be given after the item is sent back to our store. You must report the issue and take photos to us within 3 days of receipt and in the same condition as it was sent in. We will not refund shipping costs and do not reimburse for shipping back to us without contacting us in advance.
TIP:Please do not send faulty goods back without discussing with us.It is very hard for us to handle an international package without any necessary order information. We will also give you instructions for returning goods from your country to China.
Order Cancel and Change Requests
If for any reason you would like to cancel or change your order, please contact our online service as soon as possible.
Registered customers can cancel or change their orders directly by managing "My Orders". We will do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel the order. If your order cannot be cancelled, you may contact our live service to arrange shipping back, buyers will bear the shipping cost occurred by cancellation.
Privacy Notice
Thank you for accessing to southcn.org. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use and disclose (under certain conditions) your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy.
This privacy policy applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information. Please see below for details. We are not responsible for the content or privacy practices on any non-southcn.org web site to which this Site links or that links to this Site.
